We offer in-house servicing in our Malvern East store. For Interstate purchases we have a database of technicians that we can recommend for any servicing or repairs. You also have the option to send the machine back to us for servicing/repairs. If you have a warranty issue - please contact us first, and we can advise where to take your equipment for the fastest turnaround time.
We service and repair the brands (models) we sell. Turnaround time for general servicing is under a week.
Sometimes repairs are extended beyond the week if non stocked parts are required.
Our general service covers the following:
Dismantle group and clean components. If required replace group seal and shower screen.
Backflush and descale (if required)
Replace/re-grease any other seals that need attending to such as steam gaskets/o-rings. E61 valve seals (if required)
Pressure test / electrical test.
Cost of Servicing (prices inclusive of GST):
$108 (plus parts) for the following:-
Rancilio Silvia, Nuova Simonelli Oscar, VBM Piccolo, Expobar Semi-Auto & Control, Quick Mill Silvano Evo, Bezzera BZ10
(as a guide common parts replaced - Group Seal $10 to $15, Shower $10, Steam Gasket & o-rings $10)
$132 (plus parts) for the following:-
Expobar Office Leva and Minore, Nuova Simonelli Musica, VBM Junior & Super, Rocket range (Giotto, Evo, R58 etc), Bezzera E61 machines
(as a guide common parts replaced - Group Seal $15, Shower $15, Antivac Valve $25, Domestic Pressurestat $40)
The above costs cover general servicing.
Costs relating to repairs can be additional depending on the issue and time involved to rectify.
Elements, pump replacements etc can exceed the general service charge and will be charged on an hourly rate of $88 p/h
(3mth parts & labour warranty on parts installed by us. The warranty does not include consumables or wear and tear).
No need to book your machine in for servicing/repair - we operate on a 1st come, 1st out basis
(Warranty assessment/repairs are given priority).
Dismantle group and clean components. If required replace group seal and shower screen.
Backflush and descale (if required)
Replace/re-grease any other seals that need attending to such as steam gaskets/o-rings. E61 valve seals (if required)
Pressure test / electrical test.
Cost of Servicing (prices inclusive of GST):
$108 (plus parts) for the following:-
Rancilio Silvia, Nuova Simonelli Oscar, VBM Piccolo, Expobar Semi-Auto & Control, Quick Mill Silvano Evo, Bezzera BZ10
(as a guide common parts replaced - Group Seal $10 to $15, Shower $10, Steam Gasket & o-rings $10)
$132 (plus parts) for the following:-
Expobar Office Leva and Minore, Nuova Simonelli Musica, VBM Junior & Super, Rocket range (Giotto, Evo, R58 etc), Bezzera E61 machines
(as a guide common parts replaced - Group Seal $15, Shower $15, Antivac Valve $25, Domestic Pressurestat $40)
The above costs cover general servicing.
Costs relating to repairs can be additional depending on the issue and time involved to rectify.
Elements, pump replacements etc can exceed the general service charge and will be charged on an hourly rate of $88 p/h
(3mth parts & labour warranty on parts installed by us. The warranty does not include consumables or wear and tear).
No need to book your machine in for servicing/repair - we operate on a 1st come, 1st out basis
(Warranty assessment/repairs are given priority).